Refund policy

Atelier Boutique Isabelle Elie accepts returns and exchanges of new merchandise during the seven days following delivery as long as the original labels are still present on the merchandise and that the latter has not been worn, used or damaged in any way. it would be. In order to return or exchange merchandise, the customer must obtain a reference number and indicate this number on the package at the time of return.

In order to obtain a reference number, please contact our customer service at 514-276-1568 or by writing to Then, please mention the number of your order, as well as the item(s) you wish to return or exchange. You will then receive a reference number as soon as possible.